Ragsdale’s Eye on Service

Ragsdale’s Eye on Service http://jragsdale.wordpress.com Thu, 26 Jan 2012 16:33:47 +0000 en hourly 1 http://wordpress.com/ http://s2.wp.com/i/buttonw-com.png Ragsdale’s Eye on Service http://jragsdale.wordpress.com TSW Best Practices 2012 Agenda Now Available: Sexy Operational Topics http://jragsdale.wordpress.com/2012/01/19/tsw-best-practices-2012-agenda-now-available-sexy-operational-topics/ http://jragsdale.wordpress.com/2012/01/19/tsw-best-practices-2012-agenda-now-available-sexy-operational-topics/#comments Thu, 19 Jan 2012 20:22:48 +0000 jragsdale http://jragsdale.wordpress.com/?p=973 ]]> http://jragsdale.wordpress.com/2012/01/19/tsw-best-practices-2012-agenda-now-available-sexy-operational-topics/feed/ 1 jragsdale Interview with Partner Advisory Board Member Randy Mysliviec, RTM Consulting: Importance of Resource Management http://jragsdale.wordpress.com/2011/12/14/interview-with-partner-advisory-board-member-randy-mysliviec-rtm-consulting/ http://jragsdale.wordpress.com/2011/12/14/interview-with-partner-advisory-board-member-randy-mysliviec-rtm-consulting/#comments Wed, 14 Dec 2011 14:59:44 +0000 jragsdale http://jragsdale.wordpress.com/?p=969 ]]> http://jragsdale.wordpress.com/2011/12/14/interview-with-partner-advisory-board-member-randy-mysliviec-rtm-consulting/feed/ 1 jragsdale Eeek! Average cost of a field service visit passes $1000: How to change the math in 2012 http://jragsdale.wordpress.com/2011/12/13/eeek-average-cost-of-a-field-service-visit-passes-1000-how-to-change-the-math-in-2012/ http://jragsdale.wordpress.com/2011/12/13/eeek-average-cost-of-a-field-service-visit-passes-1000-how-to-change-the-math-in-2012/#comments Tue, 13 Dec 2011 22:51:55 +0000 jragsdale http://jragsdale.wordpress.com/?p=967 ]]> http://jragsdale.wordpress.com/2011/12/13/eeek-average-cost-of-a-field-service-visit-passes-1000-how-to-change-the-math-in-2012/feed/ 0 jragsdale Interview with Partner Advisory Board Member Ryan Hollenbeck, Verint: EFM/Voice of the Customer http://jragsdale.wordpress.com/2011/12/12/interview-with-partner-advisory-board-member-ryan-hollenbeck-verint-efmvoice-of-the-customer/ http://jragsdale.wordpress.com/2011/12/12/interview-with-partner-advisory-board-member-ryan-hollenbeck-verint-efmvoice-of-the-customer/#comments Mon, 12 Dec 2011 15:08:40 +0000 jragsdale http://jragsdale.wordpress.com/?p=965 ]]> http://jragsdale.wordpress.com/2011/12/12/interview-with-partner-advisory-board-member-ryan-hollenbeck-verint-efmvoice-of-the-customer/feed/ 2 jragsdale From “Channel Chaos” to “Channel Harmony:” Five Steps to Future Proof Your Multi-Channel Strategy http://jragsdale.wordpress.com/2011/11/30/from-channel-chaos-to-channel-harmony-five-steps-to-future-proof-your-multi-channel-strategy/ http://jragsdale.wordpress.com/2011/11/30/from-channel-chaos-to-channel-harmony-five-steps-to-future-proof-your-multi-channel-strategy/#comments Wed, 30 Nov 2011 15:31:58 +0000 jragsdale http://jragsdale.wordpress.com/?p=961 ]]> http://jragsdale.wordpress.com/2011/11/30/from-channel-chaos-to-channel-harmony-five-steps-to-future-proof-your-multi-channel-strategy/feed/ 1 jragsdale Interview with Partner Advisory Board Member Dennis Gershowitz, DG Associates: Customer Experience http://jragsdale.wordpress.com/2011/11/28/interview-with-partner-advisory-board-member-dennis-gershowitz-dg-associates-customer-experience/ http://jragsdale.wordpress.com/2011/11/28/interview-with-partner-advisory-board-member-dennis-gershowitz-dg-associates-customer-experience/#comments Mon, 28 Nov 2011 15:20:51 +0000 jragsdale http://jragsdale.wordpress.com/?p=957 ]]> http://jragsdale.wordpress.com/2011/11/28/interview-with-partner-advisory-board-member-dennis-gershowitz-dg-associates-customer-experience/feed/ 0 jragsdale Interview with Partner Advisory Board Member TJ Felice, President, ISOdx Solutions http://jragsdale.wordpress.com/2011/11/21/interview-with-partner-advisory-board-member-tj-felice-president-isodx-solutions/ http://jragsdale.wordpress.com/2011/11/21/interview-with-partner-advisory-board-member-tj-felice-president-isodx-solutions/#comments Mon, 21 Nov 2011 14:29:05 +0000 jragsdale http://jragsdale.wordpress.com/?p=950 ]]> http://jragsdale.wordpress.com/2011/11/21/interview-with-partner-advisory-board-member-tj-felice-president-isodx-solutions/feed/ 0 jragsdale Enterprise 2.0 Recap: Social Channels: Engagement, Integration and Response http://jragsdale.wordpress.com/2011/11/16/enterprise-2-0-recap-social-channels-engagement-integration-and-response/ http://jragsdale.wordpress.com/2011/11/16/enterprise-2-0-recap-social-channels-engagement-integration-and-response/#comments Wed, 16 Nov 2011 16:49:47 +0000 jragsdale http://jragsdale.wordpress.com/?p=946 ]]> http://jragsdale.wordpress.com/2011/11/16/enterprise-2-0-recap-social-channels-engagement-integration-and-response/feed/ 1 jragsdale Fall 2011 Recognized Innovator Awards: Why They Won http://jragsdale.wordpress.com/2011/11/10/fall-2011-recognized-innovator-awards-why-they-won/ http://jragsdale.wordpress.com/2011/11/10/fall-2011-recognized-innovator-awards-why-they-won/#comments Thu, 10 Nov 2011 21:42:42 +0000 jragsdale http://jragsdale.wordpress.com/?p=944 ]]> http://jragsdale.wordpress.com/2011/11/10/fall-2011-recognized-innovator-awards-why-they-won/feed/ 0 jragsdale Interview with Partner Advisory Board Member, Bill Hall, co-founder, Pretium Partners http://jragsdale.wordpress.com/2011/11/01/interview-with-partner-advisory-board-member-bill-hall-co-founder-pretium-partners/ http://jragsdale.wordpress.com/2011/11/01/interview-with-partner-advisory-board-member-bill-hall-co-founder-pretium-partners/#comments Tue, 01 Nov 2011 17:48:57 +0000 jragsdale http://jragsdale.wordpress.com/?p=940 ]]> http://jragsdale.wordpress.com/2011/11/01/interview-with-partner-advisory-board-member-bill-hall-co-founder-pretium-partners/feed/ 0 jragsdale